Observation Title: Supplier payments released without required second approval
Criteria
Supplier payment processing requires every payment to receive a second, independent approval before release, so that no single individual or approval path can release a payment unchecked. The requirement was stated in the request; no policy clause or standard was provided for it.
Condition
As part of the internal audit review, we observed that 14 supplier payments were released during the third quarter without the second approval the payments policy requires. The total number of payments tested and the population from which these 14 were identified were not provided.
Business Impact
14 supplier payments totaling $482,000 were released during the third quarter without the segregation of duties the second approval control provides. This exposes the organization to erroneous, duplicate or unauthorized payments within that population that a second approver could otherwise have identified before release.
Risk Level: N/A
Root Cause
The approval queue used for the second approval step was unavailable during the affected week, and payments were pushed through manually without an equivalent compensating approval control in place.
Recommendation
1. Obtain evidence of retrospective secondary review for each of the 14 payments identified.
2. Establish a documented manual compensating control, a designated backup approver and a manual sign-off log, to apply whenever the approval queue is unavailable.
3. Implement monitoring and alerting for approval queue outages so that any manual workaround is identified and approved in advance.
Owner: N/A Target date: N/A Priority: N/A Effort: N/A
Assumptions
Risk Level, Owner, Target date, Priority and Effort were not provided in the request and are recorded as N/A.